Refund policy

Effective Date: 06-04-2026

At AstroVogue, we strive to ensure you are satisfied with your purchase. If you are not completely happy, we offer a 3-day return policy under the conditions below.

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1. Return Eligibility

• You can request a return within 3 days of delivery

• The item must be unused, unworn, and in original condition

• All original tags, packaging, and invoices must be intact

• Items showing signs of use or damage will not be accepted

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2. Non-Returnable Items

The following items are not eligible for return:

• Products purchased on sale or discount

• Innerwear, accessories, or hygiene-sensitive items

• Customized or made-to-order products

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3. Return Process

To initiate a return:

1. Email us at info@starinternationals.co.in within 3 days of delivery

2. Include your Order ID and reason for return

3. Share clear images of the product (if damaged/defective)

Once approved, we will provide return instructions.

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4. Refund Policy

• Refunds will be processed only after the product is received and inspected

• Approved refunds will be credited within 5–7 business days

• Refunds will be issued to the original payment method

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5. Damaged or Wrong Product

If you receive a damaged, defective, or wrong item:

• Report within 48 hours of delivery

• Provide photos/videos as proof

• We will offer a replacement or full refund

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6. Shipping Charges

• Return shipping costs may be borne by the customer unless the product is defective or incorrect

• Original shipping charges (if any) are non-refundable

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7. Cancellation Policy

• Orders can be canceled only before they are shipped

• Once shipped, cancellation is not possible

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8. Contact Us

For return or refund queries:

Email: info@starinternationals.co.in
Website: https://astrovogue.store

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By placing an order with us, you agree to this Return & Refund Policy.